Tuesday, June 18, 2019
Successful Communication in Organisation Research Paper
Successful Communication in Organisation - Research Paper ExampleWhether you are the manager or a regular employee at any organization, the better you communicate and interact with others the better working relationships you will develop with others. It is important to transform that not entirely employees come from strong communication backgrounds and whence new employees must be brought up to speed on the crucial communication methods (Guffey & Almonte, 2010). stiff communication is therefore built on some congenital aspects or excogitations that this paper is going to discuss. These concepts are crucial for any communication to succeed and fill the function it is intended for. The first concept is audition. This is paying attention to someone with who you are actively engaged in a conversation with. I see that this is the most important concept in communication because individuals have to pay attention so that they are able to interpret the message from the sender of the talker and provide feedback (Bovee, Thill, & Schatzman, 2003). Poor listening will lead to the receiver misunderstanding a message or not getting the concept at all which is very bad in business. It is bad because chances of organization losing an opportunity that would have made a difference are high (Guffey & Almonte, 2010). ... Active listening therefore goes beyond the obvious and may also entail empathizing with the speaker and this makes you understand the speaker better and in so doing foster efficient relationships which are essential in any organization. According to the Harvard Business Review, sensitive listening is the key to effective management and the busy executive spends 80% of his time listening. Psychologists say that listening is the greatest high touch value and this is because it gives the speaker a sense of worth. One may not be able to convince someone that you enjoy him by telling them so but you may be lucky in getting this message across if you behave i n a humble manner through active listening. Benefits of listening include improved office communication, better and improved relationships, cordial working environments and fostering peace and avoiding conflicts. The second concept is organizational culture. McQuail (2005) defines culture as a process but that it croupe also refer to some shared attributes of a human group such as their physical environment, tools, religion, customs and practices or their whole way of life. It is therefore a set of assumptions that members of a given community share. Organizational culture can be defined as a pattern of shared basic assumptions that a group learned as it solved its problems of external adaptation and inside integration that has worked well enough to be considered valid and therefore, be taught to new members as the correct way to perceive, think and feel in relation to those problems (Anaeto, 2010). An effective organization culture creates norms values and assumptions usually t aken for granted but which exist in the day
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.